SolMax Group Privacy Policy
This Privacy Policy, together with our Terms and Conditions and
Member agreements governs SolMax's Group collection, processing and use
of your Personal Information.
Any person, including SolMax's members, by accessing SolMax Groups
website and any related websites, including those hosted by SolMax
Groups partners including by accessing its account in our system
(hereinafter referred as accessing party) accepts and agrees to be bound
by the present Privacy Policy, unless otherwise declared expressly in
writing by the person.
SolMax Group undertakes everything possible to maintain that the information is protected on the
highest level.
Your personal data will be used in accordance with this Privacy Policy only.
The objective of SolMax Group is to work actively towards increasing
the confidence of its users in the field of protection of your
information by taking all possible measures to increase the security and
protection of your data.
SolMax Group considers information protection as an extremely serious
issue and strives to meet all the requirements of the existing data
protection legislation. We consciously observe the confidentiality of
our members' information, and this Policy sets out the data processing
methods used to work on the World Wide Web and Internet.
For the purpose of this policy "Personal Information" refers to
information that identifies an individual, such as but not limited to
name, address, e-mail address, transaction information, and banking
details. Personal Information does not include anonymised and/or
aggregated data that does not identify a specific user.
Please be advised that in connection with your registration if you are a member on https://office.solmaxgroup.com
(IMP back office website) and on the basis of the requirements of the
existing Personal Data Regulations and other laws or subsidiary
regulations, the Company must verify the identity of its participants
and for this purpose shall use various means it considers necessary and
as permitted by law to verify your identity.
Personal data processed for purposes of analysis, statistics, advertising, and enquiries and
complaints processing
When you contact us through one of the channels of communication, we
will process those personal details you decide to share with us in
connection with the particular matter you are addressing to us. If you
share your sensitive personal information, such as your health, we will
process this information only in order to provide you with the requested
services and respond to your specific needs, complaints or enquiries.
We may process your personal data for the purposes of analysing,
statistics and improving the quality of our services, testing and
enhancing your satisfaction. Submitting your personal information to
third parties in the case of direct marketing is a matter of your
choice. If we have received your prior consent, we will send you
information about our products and services.
Disclosure of personal information. Categories of recipients
We may provide a part of the above mentioned data to Governmental
Authorities due to legal obligations as well as to our trusted partners
(as far as it is necessary) for the services we use, such as technical
support services on our site, for which we have ensured that they meet
the highest standards of information security and its privacy. We have
contractual relations with all these companies, which ensure that the
personal data transmitted are processed only as strictly necessary to
provide us with these services.
Also, for reasons of public interest or by law, we disclose certain
information to other governmental authorities, courts and prosecutor
offices if required by law, by the State or by another regulatory body.
Please be advised that in some cases your personal information may be
shared with third non-EU/EEA member countries in accordance with the
applicable law and in accordance with this Privacy Policy. If we
disclose your personal information to non-EU/EEA third parties, we will
ensure that our contractual relations with such third non-EU/EEA member
countries include adequate protection measures to protect your personal
information. We enter into contractual relations with such third parties
only if they can guarantee a comparable standard of data protection
such as the standard in EU/EEA countries.
How do we protect your privacy and personal data?
We process your personal data only in conformity with the
above-mentioned purposes, grounds and deadlines. Data access is only
available to a limited number of persons who have prior training and
instructions on how to work with personal data.
In connection with the entry into force of new European Data
Protection Rules, the Company has undertaken a detailed analysis and
audit of all our processes related to the personal data processing. As
part of this analysis, we check our partners, revise our procedures and
rules, train our employees, and use experienced information security
consultants to ensure that we meet the highest standards of privacy and
security of your information.
We use the best modern encryption methods for a username and
password, and any other confidential information sent by and to the
client or our servers, and thus protecting the data and our company from
third party manipulations. To ask questions about your rights or if you
wish to exercise one of them, please contact us at the contacts listed
on this website. We will respond to any of your requests without undue
delay within 30 days of receipt of the request. If we are unable to do
so for reasons beyond our control, we will notify you in good time,
indicating also the reasons for the delay.
